Wide selection of top-quality parts for all major truck brands

Fast, efficient service to minimize downtime

Competitive pricing to keep your fleet running cost-effectively

Kempton Park

Johannesburg / Midrand

Germiston

Gordon's Bay (Cape Town WP)

Bloemfontein

Port Elizabeth

Tests For Sync

Cape Town

Scania Johannesburg

Scania Cape Town

Johannesburg

Mockingbird Cape Town

Mockingbird Port Elizabeth

Mockingbird Kempton Park

Scania Durban

Scania Pretoria

Scania Harrismith

Scania Port Elizabeth

Scania Durban TEST

Scania Johannesburg TEST

Scania Soweto TEST

Tiger Truck Midrand

Durban

GT Parts

Test Vendor Change

Test if Vendor Saved

PartXchange Midrand

Heavy Commercial

Body & Cab

Chassis

Rear Diffs & Suspension

Front Axle & Suspension

Exhaust System

Load Body

Cab Interior

Electrical

Driveline

Fuel System

Medium Commercial

Chassis Cab

Trailer Commercial

<h2>About Us</h2>

<p>At <strong>TigerTrack</strong>, we are dedicated to providing high-quality truck parts, accessories, and solutions for heavy commercial vehicles. Our mission is to make it easy for businesses, fleet owners, and drivers to find the exact parts they need quickly and reliably.</p>

<p>With a strong focus on quality, availability, and customer service, TigerTrack connects customers with trusted manufacturers and suppliers from across the industry. Whether you are looking for chassis parts, engine components, braking systems, or specialized accessories, our platform is built to simplify the search process.</p>

<p>We understand how important uptime is for your vehicles and your business. That&rsquo;s why we are committed to delivering a seamless experience, accurate product information, and dependable support every step of the way.</p>

<p>At TigerTrack, we don&rsquo;t just sell parts &mdash; we help keep your trucks moving.</p>

About Us

paia manual

<p>PARTXCHANGE PRIVACY POLICY</p>

<p>Last Updated: [DATE]</p>

<p>PartXchange (Pty) Ltd (&ldquo;PartXchange&rdquo;, &ldquo;we&rdquo;, &ldquo;our&rdquo; or &ldquo;us&rdquo;) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (&ldquo;POPIA&rdquo;).</p>

<p>Any person, whether natural or juristic, who provides PartXchange with personal information for the purpose of registering on the PartXchange marketplace, purchasing products, selling products, requesting quotations, obtaining services, making enquiries, participating in promotions, or engaging with PartXchange in any capacity, acknowledges that such personal information may be processed by PartXchange and agrees to the terms of this Privacy Policy.</p>

<p>This Privacy Policy explains how we collect, use, store, disclose and protect your personal information and your rights relating to such information.</p>

<p>Should you elect not to provide personal information required by PartXchange, or withdraw consent for the processing thereof, PartXchange may be unable to provide certain services, facilitate transactions, maintain user accounts, process orders, verify vendors, or otherwise fulfil its obligations to you. In such circumstances, PartXchange shall not be liable for any resulting inability to provide services.</p>

<ol>
	<li>INFORMATION WE COLLECT AND RECEIVE</li>
</ol>

<p>1.1 Personal Information Processed</p>

<p>PartXchange may collect and process the following personal information:</p>

<p>1.1.1 Full names and surnames;</p>

<p>1.1.2 Company or business names;</p>

<p>1.1.3 Identity numbers, passport numbers, company registration numbers and VAT numbers;</p>

<p>1.1.4 Contact numbers and email addresses;</p>

<p>1.1.5 Physical, postal and delivery addresses;</p>

<p>1.1.6 Banking and payment information;</p>

<p>1.1.7 Vehicle and fleet information where required for parts identification;</p>

<p>1.1.8 Vendor verification information;</p>

<p>1.1.9 Order history, quotation history and transaction records;</p>

<p>1.1.10 Communications between buyers, vendors and PartXchange;</p>

<p>1.1.11 Customer service interactions;</p>

<p>1.1.12 Device information and website usage information; and</p>

<p>1.1.13 Any other information reasonably required to facilitate transactions, verify users, comply with legal obligations or provide marketplace services.</p>

<p>By providing personal information, you acknowledge that the information processed is adequate, relevant and not excessive for the purposes for which it is collected.</p>

<p>1.2 How Personal Information Is Obtained</p>

<p>1.2.1 Information Provided Directly By You</p>

<p>Personal information may be collected when:</p>

<p>1.2.1.1 You register as a buyer or vendor;</p>

<p>1.2.1.2 You submit a quote request;</p>

<p>1.2.1.3 You purchase products through the Platform;</p>

<p>1.2.1.4 You list products for sale;</p>

<p>1.2.1.5 You communicate with our support team;</p>

<p>1.2.1.6 You participate in promotions, surveys or competitions;</p>

<p>1.2.1.7 You subscribe to marketing communications; or</p>

<p>1.2.1.8 You provide information during correspondence with PartXchange.</p>

<p>1.2.2 Information Collected Automatically</p>

<p>When using our website or mobile applications, we may automatically collect:</p>

<p>1.2.2.1 IP addresses;</p>

<p>1.2.2.2 Browser and operating system information;</p>

<p>1.2.2.3 Device identifiers;</p>

<p>1.2.2.4 Website activity and navigation behaviour;</p>

<p>1.2.2.5 Location information where permitted;</p>

<p>1.2.2.6 Cookies and tracking information; and</p>

<p>1.2.2.7 Analytics information relating to usage of the Platform.</p>

<ol>
	<li>PURPOSE FOR WHICH PERSONAL INFORMATION IS PROCESSED</li>
</ol>

<p>PartXchange processes personal information for the following purposes:</p>

<p>2.1 To create and manage user accounts;</p>

<p>2.2 To verify buyers and vendors;</p>

<p>2.3 To facilitate transactions between buyers and vendors;</p>

<p>2.4 To process payments and refunds;</p>

<p>2.5 To arrange collections and deliveries;</p>

<p>2.6 To provide customer support;</p>

<p>2.7 To investigate disputes, returns and warranty claims;</p>

<p>2.8 To detect and prevent fraud or unlawful activity;</p>

<p>2.9 To comply with legal and regulatory obligations;</p>

<p>2.10 To improve marketplace functionality and user experience;</p>

<p>2.11 To conduct market research and analytics;</p>

<p>2.12 To communicate service-related information;</p>

<p>2.13 To provide marketing communications where legally permissible; and</p>

<p>2.14 To protect PartXchange&rsquo;s legal rights and interests.</p>

<ol>
	<li>HOW WE SHARE THE INFORMATION WE COLLECT</li>
</ol>

<p>3.1 PartXchange does not sell personal information to third parties.</p>

<p>3.2 Personal information may be shared with:</p>

<p>3.2.1 Vendors for purposes of order fulfilment;</p>

<p>3.2.2 Buyers where required to complete transactions;</p>

<p>3.2.3 Payment processors and banking institutions;</p>

<p>3.2.4 Courier and logistics providers;</p>

<p>3.2.5 Technology service providers including hosting providers, ERP systems, CRM systems and analytics providers;</p>

<p>3.2.6 Professional advisors including attorneys, auditors and consultants;</p>

<p>3.2.7 Regulatory authorities, law enforcement agencies and courts where required by law; and</p>

<p>3.2.8 Third parties involved in fraud prevention, dispute resolution or debt recovery.</p>

<p>3.3 PartXchange may transfer personal information to cloud-based service providers located outside South Africa provided appropriate safeguards are in place.</p>

<ol>
	<li>YOUR RIGHTS</li>
</ol>

<p>You have the right to:</p>

<p>4.1 Request access to personal information held by PartXchange;</p>

<p>4.2 Request correction of inaccurate information;</p>

<p>4.3 Request deletion of information where legally permissible;</p>

<p>4.4 Object to the processing of personal information;</p>

<p>4.5 Withdraw consent where processing is based on consent;</p>

<p>4.6 Request information regarding third parties to whom information has been disclosed; and</p>

<p>4.7 Lodge a complaint with the Information Regulator.</p>

<ol>
	<li>COOKIES</li>
</ol>

<p>PartXchange uses cookies and similar technologies to improve website functionality, enhance user experience and analyse website performance.</p>

<p>Users may disable cookies through browser settings; however, certain website functions may not operate correctly if cookies are disabled.</p>

<ol>
	<li>RETENTION OF PERSONAL INFORMATION</li>
</ol>

<p>PartXchange retains personal information only for as long as necessary to:</p>

<p>6.1 Fulfil the purposes for which it was collected;</p>

<p>6.2 Comply with legal obligations;</p>

<p>6.3 Resolve disputes;</p>

<p>6.4 Enforce agreements; and</p>

<p>6.5 Meet accounting, taxation and regulatory record-keeping requirements.</p>

<ol>
	<li>INFORMATION SECURITY</li>
</ol>

<p>PartXchange implements reasonable technical and organisational safeguards to protect personal information, including:</p>

<p>7.1 Secure servers and hosting environments;</p>

<p>7.2 Encryption technologies;</p>

<p>7.3 Access controls and authentication measures;</p>

<p>7.4 Multi-factor authentication where applicable;</p>

<p>7.5 Network monitoring and security controls;</p>

<p>7.6 Regular system updates and vulnerability management; and</p>

<p>7.7 Staff confidentiality obligations.</p>

<p>While PartXchange takes reasonable measures to protect information, no system can guarantee absolute security.</p>

<ol>
	<li>ACCESS TO PERSONAL INFORMATION</li>
</ol>

<p>Users may request:</p>

<p>8.1 Confirmation of whether PartXchange holds their personal information;</p>

<p>8.2 Access to personal information;</p>

<p>8.3 Details regarding disclosure of personal information;</p>

<p>8.4 Correction of inaccurate information; or</p>

<p>8.5 Deletion of personal information where legally permissible.</p>

<p>Requests must be submitted in writing to the Information Officer.</p>

<ol>
	<li>INFORMATION OFFICER</li>
</ol>

<p>Information Officer</p>

<p>Luke Swanepoel</p>

<p>Email: privacy@partxchange.co.za</p>

<p>Website: www.partxchange.co.za</p>

<ol>
	<li>INFORMATION REGULATOR</li>
</ol>

<p>If you believe your rights under POPIA have been infringed, you may lodge a complaint with:</p>

<p>The Information Regulator (South Africa)</p>

<p>JD House 27 Stiemens Street Braamfontein Johannesburg 2001</p>

<p>Email: POPIAComplaints@inforegulator.org.za</p>

<p>Website: www.inforegulator.org.za</p>

<ol>
	<li>CHANGES TO THIS PRIVACY POLICY</li>
</ol>

<p>PartXchange reserves the right to amend this Privacy Policy from time to time.</p>

<p>Any amendments will be published on the PartXchange website and will become effective upon publication.</p>

<p>Continued use of the Platform after publication of any amendments shall constitute acceptance of the revised Privacy Policy.</p>

Privacy Policy

<h1><a name="X4cde3b0924f0837be0acd6b02a5e1a471dea204">PARTXCHANGE CUSTOMER TERMS AND CONDITIONS</a></h1>

<h2><a name="introduction">1. INTRODUCTION</a></h2>

<p>These Customer Terms and Conditions (&ldquo;Terms&rdquo;) govern the access to and use of the PartXchange marketplace platform (&ldquo;Platform&rdquo;) operated by PartXchange (Pty) Ltd (&ldquo;PartXchange&rdquo;, &ldquo;we&rdquo;, &ldquo;our&rdquo; or &ldquo;us&rdquo;).</p>

<p>By accessing, registering on, browsing, requesting quotations through, purchasing products from, or otherwise using the Platform, you (&ldquo;Customer&rdquo;, &ldquo;Buyer&rdquo;, &ldquo;User&rdquo; or &ldquo;you&rdquo;) agree to be bound by these Terms and Conditions.</p>

<p>If you do not agree to these Terms, you must immediately discontinue use of the Platform.</p>

<p>PartXchange operates an online marketplace that connects Customers with independent Vendors who offer truck parts and related products for sale. PartXchange is not the manufacturer, importer, distributor or supplier of Products unless expressly stated otherwise.</p>

<div>
<hr /></div>

<h1><a name="definitions">2. DEFINITIONS</a></h1>

<p>&ldquo;Buyer&rdquo; means any individual or business purchasing Products through the Platform.</p>

<p>&ldquo;Business Day&rdquo; means any day other than a Saturday, Sunday or South African public holiday.</p>

<p>&ldquo;Order&rdquo; means a purchase transaction submitted through the Platform.</p>

<p>&ldquo;Platform&rdquo; means the PartXchange website, mobile applications, APIs and associated systems.</p>

<p>&ldquo;Product&rdquo; means any new, used, refurbished, remanufactured, aftermarket, OEM or alternative truck part listed for sale.</p>

<p>&ldquo;Vendor&rdquo; means an independent supplier, dealer, distributor, scrapyard or merchant offering Products through the Platform.</p>

<div>
<hr /></div>

<h1><a name="eligibility">3. ELIGIBILITY</a></h1>

<p>To use the Platform, you warrant that:</p>

<p>3.1 You are at least eighteen (18) years old or have legal capacity to enter into binding agreements.</p>

<p>3.2 Any information provided by you is accurate and complete.</p>

<p>3.3 You are authorised to act on behalf of any business entity you represent.</p>

<p>3.4 You shall maintain the confidentiality of your account credentials.</p>

<div>
<hr /></div>

<h1><a name="account-registration">4. ACCOUNT REGISTRATION</a></h1>

<p>Customers may be required to create an account.</p>

<p>You agree to:</p>

<p>&bull; Maintain accurate account information. &bull; Update information when it changes. &bull; Keep login credentials secure. &bull; Notify PartXchange immediately of unauthorised account access.</p>

<p>You are responsible for all activities occurring under your account.</p>

<div>
<hr /></div>

<h1><a name="marketplace-nature-of-services">5. MARKETPLACE NATURE OF SERVICES</a></h1>

<p>5.1 PartXchange acts as a marketplace facilitator connecting Buyers and Vendors.</p>

<p>5.2 Vendors remain solely responsible for:</p>

<p>&bull; Product descriptions; &bull; Product quality; &bull; Product condition; &bull; Product compatibility; &bull; Product warranties; &bull; Product legality.</p>

<p>5.3 PartXchange does not independently inspect, verify or guarantee every Product listed on the Platform.</p>

<p>5.4 While PartXchange strives to maintain marketplace integrity, Customers acknowledge that Product information originates from Vendors.</p>

<div>
<hr /></div>

<h1><a name="product-information">6. PRODUCT INFORMATION</a></h1>

<p>6.1 Product photographs are provided for illustrative purposes.</p>

<p>6.2 Used, refurbished and aftermarket Products may differ from original manufacturer specifications.</p>

<p>6.3 Customers are responsible for verifying compatibility before purchase.</p>

<p>6.4 Customers are encouraged to confirm:</p>

<p>&bull; Part numbers; &bull; Vehicle compatibility; &bull; Product condition; &bull; Warranty terms; &bull; Delivery requirements.</p>

<p>6.5 PartXchange shall not be liable for losses resulting from incorrect compatibility information supplied by Customers.</p>

<div>
<hr /></div>

<h1><a name="quotations">7. QUOTATIONS</a></h1>

<p>7.1 Customers may request quotations through the Platform.</p>

<p>7.2 Quotations are subject to:</p>

<p>&bull; Product availability; &bull; Vendor confirmation; &bull; Pricing updates; &bull; Delivery costs.</p>

<p>7.3 Quotations do not constitute a binding sale until payment is successfully processed and the Order is confirmed.</p>

<div>
<hr /></div>

<h1><a name="orders">8. ORDERS</a></h1>

<p>8.1 Submission of an Order constitutes an offer to purchase.</p>

<p>8.2 Orders become binding only upon confirmation by PartXchange and the relevant Vendor.</p>

<p>8.3 PartXchange reserves the right to cancel Orders where:</p>

<p>&bull; Products become unavailable; &bull; Pricing errors occur; &bull; Fraud is suspected; &bull; Payment fails; &bull; Vendor fulfilment is not possible.</p>

<p>8.4 Customers shall be notified of cancelled Orders and refunded where applicable.</p>

<div>
<hr /></div>

<h1><a name="pricing">9. PRICING</a></h1>

<p>9.1 Prices displayed are in South African Rand (ZAR).</p>

<p>9.2 Prices may include or exclude VAT as indicated.</p>

<p>9.3 Delivery charges may be calculated separately.</p>

<p>9.4 Obvious pricing errors may result in Order cancellation.</p>

<p>9.5 PartXchange reserves the right to correct pricing errors at any time.</p>

<div>
<hr /></div>

<h1><a name="payments">10. PAYMENTS</a></h1>

<p>10.1 Payments must be made using approved payment methods.</p>

<p>10.2 Payment processing may be conducted by third-party payment providers.</p>

<p>10.3 PartXchange does not store full payment card details.</p>

<p>10.4 Orders may not be processed until payment is successfully received.</p>

<p>10.5 PartXchange may suspend transactions where fraud is suspected.</p>

<div>
<hr /></div>

<h1><a name="delivery">11. DELIVERY</a></h1>

<p>11.1 Delivery times are estimates only.</p>

<p>11.2 Delivery dates are not guaranteed.</p>

<p>11.3 Delays may occur due to:</p>

<p>&bull; Supplier delays; &bull; Courier delays; &bull; Stock shortages; &bull; Force majeure events.</p>

<p>11.4 Customers must provide accurate delivery information.</p>

<p>11.5 Additional delivery costs arising from incorrect information shall be borne by the Customer.</p>

<div>
<hr /></div>

<h1><a name="collections">12. COLLECTIONS</a></h1>

<p>Where collection is available:</p>

<p>12.1 Customers must collect Products within the prescribed period.</p>

<p>12.2 Proof of identity may be required.</p>

<p>12.3 PartXchange and Vendors reserve the right to refuse collection where identity verification cannot be completed.</p>

<div>
<hr /></div>

<h1><a name="inspection-of-goods">13. INSPECTION OF GOODS</a></h1>

<p>Customers should inspect Products immediately upon delivery.</p>

<p>Any shortages, damage or discrepancies should be reported within forty-eight (48) hours of receipt.</p>

<p>Failure to report issues promptly may affect claims.</p>

<div>
<hr /></div>

<h1><a name="returns">14. RETURNS</a></h1>

<p>Products may be returned where:</p>

<p>14.1 Incorrect Products were supplied.</p>

<p>14.2 Products were materially defective.</p>

<p>14.3 Products materially differ from descriptions.</p>

<p>14.4 Returns are otherwise required under applicable law.</p>

<p>Return requests must be submitted through the Platform.</p>

<div>
<hr /></div>

<h1><a name="non-returnable-products">15. NON-RETURNABLE PRODUCTS</a></h1>

<p>Unless required by law, returns may not be accepted for:</p>

<p>&bull; Special-order items; &bull; Customised Products; &bull; Products altered after delivery; &bull; Products installed or modified after delivery; &bull; Products damaged by misuse.</p>

<div>
<hr /></div>

<h1><a name="refunds">16. REFUNDS</a></h1>

<p>16.1 Approved refunds shall be processed using the original payment method where possible.</p>

<p>16.2 Refund timeframes may depend on payment providers and banking institutions.</p>

<p>16.3 Delivery charges may be non-refundable where permitted by law.</p>

<div>
<hr /></div>

<h1><a name="warranties">17. WARRANTIES</a></h1>

<p>17.1 Warranty coverage varies by Product and Vendor.</p>

<p>17.2 Product-specific warranties will be disclosed where applicable.</p>

<p>17.3 Used Products may carry limited warranties or no warranties.</p>

<p>17.4 Customers acknowledge that used and refurbished Products may exhibit reasonable wear and tear.</p>

<div>
<hr /></div>

<h1><a name="customer-obligations">18. CUSTOMER OBLIGATIONS</a></h1>

<p>Customers shall not:</p>

<p>&bull; Provide false information; &bull; Use the Platform unlawfully; &bull; Attempt to circumvent the marketplace; &bull; Contact Vendors directly to avoid marketplace fees; &bull; Interfere with Platform operations; &bull; Upload malicious software; &bull; Engage in fraudulent conduct.</p>

<div>
<hr /></div>

<h1><a name="product-installation">19. PRODUCT INSTALLATION</a></h1>

<p>Customers acknowledge that many Products require professional installation.</p>

<p>PartXchange shall not be liable for:</p>

<p>&bull; Incorrect installation; &bull; Improper fitment; &bull; Labour costs; &bull; Consequential damages arising from installation.</p>

<div>
<hr /></div>

<h1><a name="communications">20. COMMUNICATIONS</a></h1>

<p>By using the Platform, Customers consent to receiving:</p>

<p>&bull; Order notifications; &bull; Delivery notifications; &bull; Support communications; &bull; Security notifications; &bull; Service announcements.</p>

<p>Marketing communications may be opted out of at any time.</p>

<div>
<hr /></div>

<h1><a name="privacy">21. PRIVACY</a></h1>

<p>The collection and processing of personal information is governed by the PartXchange Privacy Policy and POPIA.</p>

<p>By using the Platform, Customers consent to the processing of personal information necessary to facilitate transactions and provide services.</p>

<div>
<hr /></div>

<h1><a name="fraud-prevention">22. FRAUD PREVENTION</a></h1>

<p>PartXchange reserves the right to:</p>

<p>&bull; Verify Customer identities; &bull; Request supporting documentation; &bull; Delay Orders pending verification; &bull; Cancel transactions suspected of fraud.</p>

<div>
<hr /></div>

<h1><a name="intellectual-property">23. INTELLECTUAL PROPERTY</a></h1>

<p>All Platform content, software, logos, trademarks and intellectual property remain the property of PartXchange or its licensors.</p>

<p>Customers may not reproduce, copy or exploit Platform content without written consent.</p>

<div>
<hr /></div>

<h1><a name="disclaimer">24. DISCLAIMER</a></h1>

<p>To the fullest extent permitted by law:</p>

<p>24.1 The Platform is provided on an &ldquo;as is&rdquo; basis.</p>

<p>24.2 PartXchange does not guarantee uninterrupted access to the Platform.</p>

<p>24.3 Product information is provided by Vendors.</p>

<p>24.4 PartXchange makes no representations regarding suitability of Products for any specific application.</p>

<div>
<hr /></div>

<h1><a name="limitation-of-liability">25. LIMITATION OF LIABILITY</a></h1>

<p>PartXchange shall not be liable for:</p>

<p>&bull; Loss of profits; &bull; Loss of business; &bull; Loss of goodwill; &bull; Consequential damages; &bull; Indirect damages; &bull; Installation costs; &bull; Vehicle downtime; &bull; Loss arising from Vendor conduct.</p>

<p>To the extent permitted by law, PartXchange&rsquo;s maximum liability shall not exceed the amount paid by the Customer for the relevant Product.</p>

<div>
<hr /></div>

<h1><a name="indemnity">26. INDEMNITY</a></h1>

<p>Customers indemnify PartXchange against losses arising from:</p>

<p>&bull; Misuse of Products; &bull; Breach of these Terms; &bull; Unlawful conduct; &bull; Incorrect information supplied by Customers.</p>

<div>
<hr /></div>

<h1><a name="force-majeure">27. FORCE MAJEURE</a></h1>

<p>PartXchange shall not be liable for delays or failures caused by events beyond its reasonable control, including:</p>

<p>&bull; Natural disasters; &bull; Labour disputes; &bull; Internet outages; &bull; Government actions; &bull; Civil unrest; &bull; Supply chain disruptions.</p>

<div>
<hr /></div>

<h1><a name="termination">28. TERMINATION</a></h1>

<p>PartXchange may suspend or terminate Customer access where:</p>

<p>&bull; These Terms are breached; &bull; Fraud is suspected; &bull; Unlawful conduct occurs; &bull; Platform security is compromised.</p>

<div>
<hr /></div>

<h1><a name="governing-law">29. GOVERNING LAW</a></h1>

<p>These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.</p>

<p>Any disputes shall be subject to the jurisdiction of South African courts.</p>

<div>
<hr /></div>

<h1><a name="contact-details">30. CONTACT DETAILS</a></h1>

<p>PartXchange (Pty) Ltd</p>

<p>Customer Support: support@partxchange.co.za</p>

<p>Legal: legal@partxchange.co.za</p>

<p>Privacy: privacy@partxchange.co.za</p>

<p>Website: www.partxchange.co.za</p>

<p>By creating an account, requesting quotations, placing Orders or otherwise using the Platform, you acknowledge that you have read, understood and agree to be bound by these Customer Terms and Conditions.</p>

terms

<h1><a name="partxchange-vendor-terms-and-conditions">PARTXCHANGE VENDOR TERMS AND CONDITIONS</a></h1>

<h2><a name="introduction">1. INTRODUCTION</a></h2>

<p>These Vendor Terms and Conditions (&ldquo;Agreement&rdquo;) govern the relationship between PartXchange (Pty) Ltd (&ldquo;PartXchange&rdquo;, &ldquo;Marketplace&rdquo;, &ldquo;we&rdquo;, &ldquo;our&rdquo; or &ldquo;us&rdquo;) and the Vendor registered on the PartXchange platform (&ldquo;Vendor&rdquo;, &ldquo;you&rdquo; or &ldquo;your&rdquo;).</p>

<p>By registering as a Vendor, listing Products on the Platform, or accepting any Order through the Platform, the Vendor agrees to be bound by these Terms and Conditions.</p>

<p>PartXchange operates an online marketplace that facilitates transactions between Buyers and Vendors. PartXchange is not the owner, manufacturer, importer, distributor, reseller or supplier of Products listed by Vendors unless expressly stated otherwise.</p>

<div>
<hr /></div>

<h1><a name="definitions">2. DEFINITIONS</a></h1>

<p>&ldquo;Buyer&rdquo; means any person or business purchasing Products through the Platform.</p>

<p>&ldquo;Business Day&rdquo; means any day other than a Saturday, Sunday or South African public holiday.</p>

<p>&ldquo;Commission&rdquo; means the fee payable to PartXchange for facilitating transactions through the Platform.</p>

<p>&ldquo;Order&rdquo; means a confirmed purchase transaction placed by a Buyer through the Platform.</p>

<p>&ldquo;Platform&rdquo; means the PartXchange website, mobile applications, APIs and associated systems.</p>

<p>&ldquo;Product&rdquo; means any new, used, refurbished, aftermarket, alternative or remanufactured part listed by a Vendor.</p>

<p>&ldquo;Settlement Amount&rdquo; means the amount payable to the Vendor after deduction of commissions, refunds, chargebacks and any other applicable deductions.</p>

<div>
<hr /></div>

<h1><a name="vendor-eligibility">3. VENDOR ELIGIBILITY</a></h1>

<p>The Vendor warrants that:</p>

<p>3.1 It is legally entitled to conduct business in South Africa.</p>

<p>3.2 It possesses all required licences, permits and registrations.</p>

<p>3.3 All information submitted to PartXchange is accurate and complete.</p>

<p>3.4 It has authority to enter into this Agreement.</p>

<p>3.5 It shall promptly notify PartXchange of any changes to business ownership, registration details, VAT registration or banking information.</p>

<p>PartXchange reserves the right to request additional verification documentation at any time.</p>

<div>
<hr /></div>

<h1><a name="vendor-account-registration">4. VENDOR ACCOUNT REGISTRATION</a></h1>

<p>The Vendor shall provide:</p>

<p>&bull; Company registration documents; &bull; VAT registration certificate (where applicable); &bull; Banking confirmation letter; &bull; Proof of address; &bull; Identity documents of authorised representatives; &bull; Any additional verification information requested.</p>

<p>PartXchange may refuse, suspend or terminate Vendor registration at its sole discretion.</p>

<div>
<hr /></div>

<h1><a name="product-listings">5. PRODUCT LISTINGS</a></h1>

<p>The Vendor warrants that:</p>

<p>5.1 All Products are legally owned and available for sale.</p>

<p>5.2 Product descriptions are accurate.</p>

<p>5.3 Product images accurately represent the Product being sold.</p>

<p>5.4 Product condition is clearly disclosed.</p>

<p>5.5 OEM, aftermarket, used, refurbished or alternative status is correctly identified.</p>

<p>5.6 Pricing is accurate and inclusive of all applicable taxes unless otherwise stated.</p>

<p>5.7 Product specifications, compatibility information and fitment details are accurate.</p>

<p>5.8 No misleading information is included in listings.</p>

<p>The Vendor remains solely responsible for all Product listings.</p>

<div>
<hr /></div>

<h1><a name="prohibited-products">6. PROHIBITED PRODUCTS</a></h1>

<p>The Vendor may not list:</p>

<p>&bull; Stolen goods; &bull; Counterfeit products; &bull; Products that infringe intellectual property rights; &bull; Illegal products; &bull; Dangerous goods without legal authorisation; &bull; Products prohibited under South African law; &bull; Products sourced unlawfully.</p>

<p>PartXchange may immediately remove prohibited listings without notice.</p>

<div>
<hr /></div>

<h1><a name="inventory-management">7. INVENTORY MANAGEMENT</a></h1>

<p>The Vendor shall maintain accurate stock levels.</p>

<p>The Vendor shall ensure Products listed as available are physically available for sale.</p>

<p>Repeated stock shortages may result in:</p>

<p>&bull; Penalties; &bull; Suspension; &bull; Reduced marketplace visibility; &bull; Account termination.</p>

<div>
<hr /></div>

<h1><a name="order-acceptance">8. ORDER ACCEPTANCE</a></h1>

<p>Upon receipt of an Order:</p>

<p>8.1 The Vendor must confirm availability within the timeframe prescribed by PartXchange.</p>

<p>8.2 Failure to respond may result in automatic cancellation.</p>

<p>8.3 Acceptance of an Order constitutes a binding obligation to fulfil the Order.</p>

<div>
<hr /></div>

<h1><a name="product-preparation">9. PRODUCT PREPARATION</a></h1>

<p>The Vendor shall:</p>

<p>9.1 Ensure Products are correctly packaged.</p>

<p>9.2 Protect Products against transit damage.</p>

<p>9.3 Clearly label Products.</p>

<p>9.4 Prepare Products within prescribed collection timeframes.</p>

<p>9.5 Ensure all accompanying documentation is included.</p>

<div>
<hr /></div>

<h1><a name="collection-and-delivery">10. COLLECTION AND DELIVERY</a></h1>

<p>Where courier services are arranged by PartXchange:</p>

<p>10.1 The Vendor shall make Products available for collection.</p>

<p>10.2 Collection delays caused by the Vendor may result in penalties.</p>

<p>10.3 Risk shall remain with the Vendor until collection.</p>

<p>10.4 Ownership shall transfer according to applicable law and transaction terms.</p>

<div>
<hr /></div>

<h1><a name="pricing">11. PRICING</a></h1>

<p>The Vendor shall:</p>

<p>11.1 Maintain accurate pricing.</p>

<p>11.2 Honour prices displayed at the time of purchase.</p>

<p>11.3 Not manipulate pricing to avoid Commission.</p>

<p>11.4 Not attempt to circumvent marketplace transactions.</p>

<p>PartXchange reserves the right to suspend listings containing obvious pricing errors.</p>

<div>
<hr /></div>

<h1><a name="commission">12. COMMISSION</a></h1>

<p>The Vendor shall pay PartXchange a Commission equal to ten percent (10%) of the gross transaction value unless otherwise agreed in writing.</p>

<p>Commission becomes due immediately upon successful completion of a transaction.</p>

<p>PartXchange may amend Commission structures upon written notice.</p>

<div>
<hr /></div>

<h1><a name="settlements">13. SETTLEMENTS</a></h1>

<p>PartXchange shall remit Settlement Amounts to the Vendor monthly.</p>

<p>PartXchange may withhold funds where:</p>

<p>&bull; Returns are pending; &bull; Fraud investigations are underway; &bull; Chargebacks exist; &bull; Product disputes remain unresolved.</p>

<p>Settlement amounts shall be paid into the verified bank account provided by the Vendor.</p>

<div>
<hr /></div>

<h1><a name="returns">14. RETURNS</a></h1>

<p>The Vendor shall accept returns where:</p>

<p>14.1 Incorrect Products were supplied.</p>

<p>14.2 Products were materially misrepresented.</p>

<p>14.3 Products arrived damaged.</p>

<p>14.4 Products are defective.</p>

<p>14.5 Consumer legislation requires acceptance of a return.</p>

<p>The Vendor shall cooperate fully with the returns process.</p>

<div>
<hr /></div>

<h1><a name="refunds">15. REFUNDS</a></h1>

<p>PartXchange may process refunds on behalf of Buyers.</p>

<p>Refunds may be deducted from future Vendor settlements.</p>

<p>The Vendor authorises PartXchange to recover refund amounts where appropriate.</p>

<div>
<hr /></div>

<h1><a name="warranties">16. WARRANTIES</a></h1>

<p>The Vendor warrants that:</p>

<p>16.1 Products conform to advertised specifications.</p>

<p>16.2 Products are fit for intended purposes where represented as such.</p>

<p>16.3 Products comply with applicable legislation.</p>

<p>16.4 Any warranty offered shall be honoured.</p>

<p>The Vendor remains solely responsible for all warranty obligations.</p>

<div>
<hr /></div>

<h1><a name="customer-service">17. CUSTOMER SERVICE</a></h1>

<p>The Vendor shall:</p>

<p>&bull; Respond promptly to enquiries; &bull; Provide technical information where required; &bull; Assist with dispute resolution; &bull; Maintain professional conduct.</p>

<div>
<hr /></div>

<h1><a name="consumer-protection-act">18. CONSUMER PROTECTION ACT</a></h1>

<p>The Vendor acknowledges compliance with:</p>

<p>&bull; Consumer Protection Act 68 of 2008; &bull; Electronic Communications and Transactions Act; &bull; Protection of Personal Information Act; &bull; Competition Act; &bull; Applicable South African legislation.</p>

<div>
<hr /></div>

<h1><a name="intellectual-property">19. INTELLECTUAL PROPERTY</a></h1>

<p>The Vendor grants PartXchange a royalty-free licence to use:</p>

<p>&bull; Product images; &bull; Product descriptions; &bull; Logos; &bull; Trademarks; &bull; Marketing materials.</p>

<p>Such use shall be solely for marketplace operations and promotion.</p>

<div>
<hr /></div>

<h1><a name="popia-compliance">20. POPIA COMPLIANCE</a></h1>

<p>The Vendor shall:</p>

<p>20.1 Comply with POPIA.</p>

<p>20.2 Protect Buyer information.</p>

<p>20.3 Use personal information solely for transaction fulfilment.</p>

<p>20.4 Not sell, disclose or misuse Buyer information.</p>

<p>20.5 Notify PartXchange immediately of any data breach.</p>

<div>
<hr /></div>

<h1><a name="fraud-and-abuse">21. FRAUD AND ABUSE</a></h1>

<p>The Vendor may not:</p>

<p>&bull; Manipulate reviews; &bull; Engage in fraudulent activity; &bull; Circumvent marketplace fees; &bull; Create false listings; &bull; Engage in misleading conduct.</p>

<p>PartXchange may immediately suspend accounts suspected of fraudulent conduct.</p>

<div>
<hr /></div>

<h1><a name="audit-rights">22. AUDIT RIGHTS</a></h1>

<p>PartXchange reserves the right to investigate:</p>

<p>&bull; Product authenticity; &bull; Pricing practices; &bull; Inventory records; &bull; Consumer complaints; &bull; Regulatory compliance.</p>

<p>The Vendor shall cooperate fully.</p>

<div>
<hr /></div>

<h1><a name="indemnity">23. INDEMNITY</a></h1>

<p>The Vendor indemnifies and holds harmless PartXchange, its directors, employees and affiliates against all claims, losses, liabilities, damages, penalties, legal costs and expenses arising from:</p>

<p>&bull; Defective Products; &bull; Product misrepresentation; &bull; Intellectual property infringement; &bull; Regulatory breaches; &bull; Consumer complaints; &bull; Negligent conduct of the Vendor.</p>

<div>
<hr /></div>

<h1><a name="limitation-of-liability">24. LIMITATION OF LIABILITY</a></h1>

<p>PartXchange shall not be liable for:</p>

<p>&bull; Loss of profits; &bull; Indirect damages; &bull; Consequential damages; &bull; Vendor business losses; &bull; Loss of goodwill.</p>

<p>PartXchange&rsquo;s total liability shall not exceed commissions earned on the transaction giving rise to the claim.</p>

<div>
<hr /></div>

<h1><a name="termination">25. TERMINATION</a></h1>

<p>PartXchange may suspend or terminate the Vendor account immediately where:</p>

<p>&bull; These Terms are breached; &bull; Fraud is suspected; &bull; Regulatory violations occur; &bull; Reputational risk arises; &bull; Excessive complaints are received.</p>

<p>Termination shall not affect obligations arising prior to termination.</p>

<div>
<hr /></div>

<h1><a name="confidentiality">26. CONFIDENTIALITY</a></h1>

<p>The Vendor shall keep confidential:</p>

<p>&bull; Buyer information; &bull; Marketplace data; &bull; Pricing arrangements; &bull; Business information; &bull; Trade secrets.</p>

<p>This obligation survives termination.</p>

<div>
<hr /></div>

<h1><a name="governing-law">27. GOVERNING LAW</a></h1>

<p>This Agreement shall be governed by the laws of the Republic of South Africa.</p>

<p>Any disputes shall be subject to the jurisdiction of the South African courts.</p>

<div>
<hr /></div>

<h1><a name="contact-details">28. CONTACT DETAILS</a></h1>

<p>PartXchange (Pty) Ltd</p>

<p>Email: legal@partxchange.co.za</p>

<p>Privacy: privacy@partxchange.co.za</p>

<p>Website: www.partxchange.co.za</p>

<p>The Vendor acknowledges that it has read, understood and agrees to be bound by these Vendor Terms and Conditions.</p>

vendors_terms

Feature Request

General Inquiry

Technical Support

Sales Question

Billing Issue

tiger truck footer

Used

Alternative

894 EVOLUTION 6 SPEED F/C C/C (1998-2001)

894 EVOLUTION 5 SPEED F/C C/C (1998-2001)

894 EVOLUTION 5 SPEED F/C C/C

TRUCK TRACTOR 4X2 T/T C/C (1999-2001)

TRUCK TRACTOR 6X4 T/T C/C (1999-2001)

AMC T/T

1594 SUPER LOADER F/C C/C (1999-2001)

3594 F/C C/C (1997-2001)

3594 HIGH POWER 100 F/C C/C (1999-2001)

3594 HIGH POWER 120 F/C C/C (1999-2001)

3594 HIGH POWER 135 F/C C/C (1999-2001)

494 CARGO F/C C/C (1999-2001)

494 EVOLUTION F/C C/C (1998-2001)

494 F/C C/C (1996-1998)

4 X 4 F/C C/C (1999-2001)

594 EVOLUTION F/C C/C (1998-2001)

594 F/C C/C (1997-1998)

694 F/C C/C (1996-1998)

494 / 594 / 694 / 894 / 1594 / 3594

1518 F/C C/C (2008-2020)

1518

AL 8014 F/C C/C (2009-2020)

PARTNER 3.0 DDTi F/C C/C (2023-2025)

PARTNER 3.0 DDTi F/C D/S (2023-2025)

PARTNER

ASHOK LEYLAND

SINOTRUK HOWO-NX 64 300 TIP (2023-2025)

SINOTRUK HOWO-NX 64 400 T/T (2023-2025)

SINOTRUK HOWO-NX 64 480 A/T T/T (2023-2025)

SINOTRUCK HOWO- NX

SINOTRUK HOWO-7 64 290 MIX (2016-2025)

SINOTRUK HOWO-7 64 290 TIP (2016-2025)

SINOTRUK HOWO-7 64 290 W/T (2017-2025)

SINOTRUK HOWO-7 64 300 W/T (2023-2025)

SINOTRUK HOWO-7 64 336 C/C (2016-2025)

SINOTRUK HOWO-7 64 350 COMPACTOR (2020-2025)

SINOTRUK HOWO-7 64 371 T/T (2021-2025)

SINOTRUK HOWO-7 64 400 C/C (2023-2025)

SINOTRUK HOWO-7 64 400 TIP (2023-2025)

SINOTRUK HOWO-7 64 400 T/T (2023-2025)

SINOTRUK HOWO-7 64 420 T/T (2021-2025)

SINOTRUK HOWO-7 64 430 T/T (2023-2025)

SINOTRUK HOWO-7 84 336 MIX (2020-2025)

SINOTRUK HOWO-7 84 336 TIP (2017-2025)

SINOTRUK HOWO-7 84 371 TIP (2019-2025)

SINOTRUK HOWO-7 84 400 TIP (2023-2025)

SINOTRUK HOWO-7

SINOTRUCK HOWO-V7 64 430 T/T (2016-2025)

SINOTRUK HOWO-V7G 64 430 A/T T/T (2019-2025)

SINOTRUK HOWO-V7G 64 540 A/T T/T (2019-2025)

SINOTRUK HOWO-V7

SITRAK C7H 64 430 A/T T/T (2021-2025)

SITRAK C7H 64 480 A/T T/T (2021-2025)

SITRAK C7H 64 540 A/T T/T (2021-2025)

SITRAK C9H 64 480 A/T T/T (2024-2025)

SITRAK C9H 64 540 A/T T/T (2024-2025)

SITRAK

CNHTC

FA50.160 F/C C/C (1996-1999)

FA50.160 TIP C/C (1996-1999)

FA45.150 F/C C/C (1996-1999)

FA 45

FA LF45.170 E12 F/C C/C (2002-2005)

FA LF55.220 E15 F/C C/C (2002-2009)

FA LF55.250 E16 F/C C/C (2005-2009)

FAS LF55.220 E15 F/C C/C (2002-2006)

FAS LF55.220 E16 6X2 A/T AIR F/C C/C (2006-2009)

FAS LF55.220 E16 6X2 F/C C/C (2005-2009)

FAS LF55.250 E16 6X2 F/C C/C (2006-2009)

FA / FAS LF45-55

FAT CF75.310 FAT 6X4 TIP C/C (2015-2018)

FAT CF75.310 MIX C/C (2006-2009)

FT CF75.360 T/T C/C (2005-2006)

FAT / FT CF75

CF85.360(BAB6001) FT 4X2 T/T C/C (2015-2020)

CF85.360FT(BAB6002) 4X2 OD SR AIR LC E3 VOLUME T/T (2019-2020)

CF 85.410(BAB5001) FTT (SR1360) INTARDER 6X4 T/T (2017-2019)

CF85.410 FTT D 6X4 T/T C/C (2010-2016)

CF85.410 FTT D INTARDER 6X4 T/T C/C (2011-2015)

CF 85.410 FTT (HR1355) INTARDER 6X4 T/T C/C (2015)

CF85.410 FTT M 6X4 T/T C/C (2010-2016)

CF85.410 FTT M INTARDER 6X4 T/T C/C (2011-2015)

CF85.460 (BAB5002)FTT 6X4 DD SR AIR LC E3 LEAN T/T (2019-2022)

CF85.460(BAB7002)FTT 6X4 ODHR TRAP LC E3 TOUGH T/T (2019-2022)

FT CF85.380 INTARDER T/T C/C (2002-2009)

FTT CF85.410 6X4 T/T C/C DAF AXLE (2009-2010)

FTT CF85.410 6X4 T/T C/C MERITOR AXLE (2009-2010)

FTT CF85.430 A/T INTARDER A/SUSP T/T C/C (2004-2009)

FTT CF85.430 INTARDER T/T C/C (2005-2006)

FTT CF85.430 MA/AIR INTARDER T/T C/C (2002-2009)

FT / FTT CF85

FAT CF85.430 (MA/STEEL) F/C C/C (2006-2009)

FTS CF85.380 (AS/AIR) T/T C/C (2006-2009)

FTT85.360 T/T C/C (1996-1999)

FTT95.430 T/T C/C (1996-1999)

FTS / FTT / FAT 85-95

FTT XF105.460 6X4 T/T C/C DAF AXLE (2009-2010)

FTT XF105.460 6X4 T/T C/C MERITOR AXLE (2009-2010)

FTT XF95.480 A/T (AS/AIR) INTDR T/T C/C (2005-2009)

FTT XF95.480 (MAN/STEEL) INTDR T/T C/C (2002-2009)

XF105.460(BAB001)FTT D INTARD 6X4 (SR1360) T/T C/C (2014-2020)

XF105.460(BAB004) FTT 6X4 (HR1355) T/T C/C (2015-2019)

XF105.460(BAB1001) FTT 6X4 DD SR AIR SC E3 T/T (2019-2020)

XF105.460(BAB1002) 6X4 DDSR AIR SC E3 SMART T/T (2019-2021)

XF105.460(BAB2001)FTT 6X4 DD SR AIR SC E3 PREM T/T (2019-2020)

XF105.460(BAB2002)FTT 6X4 DDSR AIR SC PREM T/T (2019-2021)

XF105.460(BAB3001)FTT 6X4 (SR1360) SSC T/T C/C (2018-2020)

XF105.460(BAB4002)FTT 6X4 ODHR TRAP SC E3 H/H T/T (2019-2022)

XF105.460(BAB7001)FTT 6X4 ODHR TRAP SC E3 ROAD T/T (2019-2020)

XF105.460(BAB8001)FTT 6X4 ODHR AIR SC E3 COAL T/T (2019-2022)

XF105.460(BAB8002)FTT 6X4 ODHR AIR SC ES R/B T/T (2019-2022)

XF105.460 FTT 6X4 T/T C/C (2010-2012)

XF105.460 FTT D 6X4 T/T C/C (2010-2014)

XF105.460 FTT M 6X4 T/T C/C (2010-2016)

XF105.460 FTT M INTARDER 6X4 T/T C/C (2011-2015)

XF105.510(BAB3002)FTT 6X4 DDSR AIR SSC E5 POW T/T (2019)

FTT XF

CF430(BAB5003) FTT 6X4 DD SR AIR SLC E3 LEAN T/T (2021-2025)

CF430(BAB8003) FTT 6X4 ODSR AIR SLC E3 RUGGEDX T/T (2022-2025)

CF480(BAB7004) FTT 6X4 ODHR TRAP SLC E3 TOUGHX T/T (2023-2025)

XF480(BAB1003) FTT 6X4 DD SR AIR SPC E3 SMART T/T (2021-2025)

XF480(BAB1004P) FTT 6X4 DD SR AIR SPC E3 PBS T/T (2022-2025)

XF480(BAB2003) FTT 6X4 DD SR AIR SPC E3 PREM+ T/T (2021-2025)

XF480(BAB2003P) FTT 6X4 DD SR AIR SPC E3 PBS T/T (2022-2025)

XF 530(BAB3003) FTT 6X4 DD SR AIR SSC E3 S/S+ T/T (2021-2025)

XF 530(BAB4004) FTT 6X4 OD HR TRAP SPC E3 H/H T/T (2023-2025)

XF530(BAB9003) FTT 6X4 DD SR AIR SPC E3 POWER+ T/T (2021-2025)

XF / CF 2021 ON

D A F

PRO 6016 (C25) LWB 4X2 F/C C/C (2018-2025)

PRO 6016 (C26) SWB 4X2 F/C C/C (2020-2025)

PRO 6016 (C26) SWB 6X4 F/C C/C

PRO 6016 (C27) SWB 4X2 TIP C/C (2019-2025)

PRO 6016 (C29) LWB 4X2 F/C C/C (2020-2021)

PRO 6016 (C30) LWB 4X2 SLEEP F/C C/C (2020-2025)

PRO 6018 (C31) 4X2 T/T C/C (2020-2025)

PRO 6025 (C28) SWB 6X4 TIP C/C (2018-2025)

PRO 6025 (C32) 6X4 TIP C/C (2020-2025)

PRO 6025TM 6X4 MIX C/C (2025)

6000 SERIES

EICHER